FAQ

How much does shipping cost?
  • $4.99 flat rate shipping for orders. 

When will I get my order?

Orders generally ship 3-7 days after the order is placed. Once placed, shipping time is generally 3-4 business days. Note that we only ship to the domestic United States.

How do I track my order?

You will receive a tracking link via email when your order is shipped. If you have any questions about your shipment, please contact us at customerservice@hudsonmain.com.

I received a wrong/damaged product- what should I do?

To help us resolve issues with your order, please send photos of the product, along with your order number, to customerservice@hudsonmain.com within 7 days of receiving your order.

What is your return policy?

We currently do not offer returns and exchanges. If there is something wrong with your order, please contact us at customerservice@hudsonmain.com with a description of the issue and your order number.

Do you offer refunds?

We offer refunds to customers that receive incorrect or damaged items. Please contact us at customerservice@hudsonmain.com, along with photos of the product and your order number if this occurred.

Do you offer exchanges?

At this time we do not offer exchanges. If you have questions on sizing please refer to our sizing guide or contact us at customerservice@hudsonmain.com.